Otter.ai

Otter.ai Integration for Meeting Context

Sutton connects to Otter.ai so meeting transcripts about a specific customer or order stay linked to that record instead of living in a separate transcript archive. Otter is the more general-purpose, mature option in this space, strong live captioning and searchable transcript archives beyond just sales calls, which makes it a fit for teams that need meeting context across more than one department. That makes the context from a call available exactly where someone would look for it later.