What’s newin Sutton
The Memory Update
Hobbes can now recognize returning buyers and recall prior interactions. Instead of starting every demo from scratch, the agent resumes context — referencing past questions, skipping already-covered ground, and surfacing the features they showed interest in.
Each demo was 30 minutes. Most of that went to understanding the prospect's business, their use case, whether HyperSpell was even the right fit. By the time they got to the actual product, they were scheduling follow-ups. A lot of prospects weren't qualified. A lot didn't show up at all. And for a developer infrastructure product, making someone wait five days when they have a problem right now meant losing them
The Memory Update
Hobbes can now recognize returning buyers and recall prior interactions. Instead of starting every demo from scratch, the agent resumes context — referencing past questions, skipping already-covered ground, and surfacing the features they showed interest in.
Each demo was 30 minutes. Most of that went to understanding the prospect's business, their use case, whether HyperSpell was even the right fit. By the time they got to the actual product, they were scheduling follow-ups. A lot of prospects weren't qualified. A lot didn't show up at all. And for a developer infrastructure product, making someone wait five days when they have a problem right now meant losing them
The Memory Update
Hobbes can now recognize returning buyers and recall prior interactions. Instead of starting every demo from scratch, the agent resumes context — referencing past questions, skipping already-covered ground, and surfacing the features they showed interest in.
Each demo was 30 minutes. Most of that went to understanding the prospect's business, their use case, whether HyperSpell was even the right fit. By the time they got to the actual product, they were scheduling follow-ups. A lot of prospects weren't qualified. A lot didn't show up at all. And for a developer infrastructure product, making someone wait five days when they have a problem right now meant losing them